Learn more about Sprocket’s #1 Nashville Bar Bike!

LATE POLICY

• Private Reservation: We will wait for you, however, your ride will still end at the scheduled time.

• Public Bike: We have a strict on time policy and cannot wait for groups running behind. We recommend arriving 30 minutes early to check in.

CANCELLATION/ RESCHEDULING POLICY

If you need to cancel your reservation, we will provide a full refund if given notice at least 14 days prior to tour date. Missing the start time or canceling within 14 days of the ride date will preclude you from receiving a refund. We do offer a one-time rescheduling option. A reschedule request must be made at least 2 days prior to the tour date. The reschedule date must be within 7 days of your original tour date.

There is a $50 fee for no-shows (i.e. you have a scheduled tour and do not show up.) Please make sure to contact us as soon as possible if you can’t make your tour.

WEATHER CANCELLATION POLICY

Rain or Shine, we ride! We’re committed to keeping the party poppin’ aboard Sprocket Rocket Party Bike and until weather conditions are deemed unsafe, we will continue to party in the streets!

Do not assume your reservation is canceled unless you are contacted by a Sprocket Rocket team member.

• If at any point we cancel your ride you will receive a refund, however, if your group chooses not to ride, no refund will be issued.

• We will do our best to reschedule you if possible for both you and us.

• Rides cancelled before they depart the lot will receive a 100% refund. All other rides we cancel will receive a prorated refund.

• If weather conditions cause us to cut more than 15 minutes into your pedal time we will cancel your ride.

• Rain refunds take 3-5 business days to process. You will receive an email regarding your refund the following business day.

*Please remember that your reservation time is your check-in time, not the time you start pedaling. Please anticipate arriving even if it is raining at the time of your check-in.

UNPREDICTABLE CANCELLATIONS

When accidents happen that are out of our control, we will do our best to accommodate all parties. We do a high volume of tours and when one ride is set back, all of the following tours can be effected. Ride cancellations may occur to help correct the schedule.

Weather

• If it is unsafe to be on the road, we will not allow bikes to operate. We will not jeopardize our guests’ or our staff’s safety. Rain is wildly unpredictable and often times, the sky bursts open without warning and just as quickly, it passes. We understand this can be frustrating to our guests. Should we cancel operations, we ask that you keep in mind that we are doing our best to accommodate/ reschedule/cancel/ refund, etc. upwards of 130 people at once.

• Rides are only cancelled if mandatory. Rides will continue after conditions improve.

• We are often sold out on weekends and may be unable to reschedule parties that experience cancellation due to weather related incidents. We cannot move another guests’ reservation to accommodate those that were rained out.

• We cannot offer reimbursement for costs to our customers outside of our company’s offerings; including but not limited to Lyfts, cabs, parking, alcohol, merchandise, etc.

No need to bring a cooler! Coolers and ice are provided on every bike!

MINIMUM = 4 PEOPLE / MAXIMUM = 16 PEOPLE

We need a minimum of 4 pedalers to move the bike efficiently. We can take a maximum of 16 people.

Reservations can be made online or by phone, even on the same day. We recommend booking in advance to secure your preferred date and time.

There is NOT a waitlist or cancellation list. Once a time is booked, it is booked.

All tours depart from our headquarters at 535 Lafayette St. (1 mile walk from Broadway. Please arrive 15 minutes prior to your check in time.

No route or roads are guaranteed during your ride. We make it work based on what is going on in the city that day. Drop off locations are limited due to city regulations but we will drop you off as close to lower Broadway as possible!

Pedaling is much easier than it looks! The bar bike is equipped with an electric assist motor. Passengers are only asked to exert a level of energy that is comfortable for that individual. There are also seats available that require no pedaling be done at all.

Our tours are approximately 1 ½ to 1 ¾ hours of pure bliss gliding through our beautiful city!

We make one 15-minute bar stop at the halfway point to grab a drink, use the restroom, and take some group photos.

Your crew, your drinks, and your party attitude!
You can bring your own alcohol or buy from us at check in or pre-order when you book. We have a variety of beers and seltzers to choose from in the form of individual cans, 6 packs, 12 packs, jello shot tubs, as well as non-alcoholic beverage options.

** If you BYOB all alcohol must be 8% or lower ABV, no glass, wine/champagne/liquor or liquor based seltzers (such as High Noons, Surfsides, etc.)
Must be cans or plastic only.

No need to bring coolers – we provide coolers and ice on every bike.

Our bikes have storage bins up top for personal belongings, such as purses, wallets, phones, etc. **We are not responsible for any lost items during your ride.

Waivers are done in person digitally before departure of your tour at our location.

Please arrive 30 minutes before your scheduled tour time to complete the check in process as well as shop around for any drinks/merchandise we have for sale.

WE DO NOT HAVE ON-SITE PARKING. Paid parking lots are available walking distance from our headquarters.

If you are not within walking distance to our headquarters, we encourage you to utilize ride share options Nashville offers.

KEEP IN MIND YOU ARE RIDING A BIKE.

Closed-toed shoes and casual wear are highly recommended. Please do not wear six inch heels, those are made for the dance floor, not pedaling.

Your generosity determines our staff’s livelihood and for this reason our staff works extra hard to make sure you have a great time. While tipping is not mandatory, it is GREATLY appreciated.

At the end of the tour as the tip jar makes it’s rounds, be sure to show your driver you had a blast with Venmo, CashApp, or everyone’s favorite: cold hard cash!

Not sure about pedaling? No worries, it’s not a Peloton class! Pedaling is all part of the fun and party bike experience!

If you are unable to pedal due to a medical condition, please let your driver know when you arrive as non pedal seats are an option.

For public rides, please keep in mind that other groups may have guests with similar needs.

Seating is not guaranteed.

If you are pregnant, we recommend a non-pedal seat or the back bench. Please arrive early and notify the staff at check in.

Do you have a large group? You may book multiple bikes to cruise the city together! For multi bike bookings please give us a call at 615-707-1368

ID must be a government issued photo ID and not expired.

WE’VE GOT ANSWERS.

Please feel free to give us a call or send a text to (615) 707-1368 or send an email to booking@sprocketrocketpartybike.com

Often Times Nashville closes roads to vehicle access for events and activities. This can impacts the party bikes ability to traverse Broadway and potentially other streets. For instance, they close Broadway to up-and-down vehicle access every weekend at 8pm. While road closures and be both expected and unexpected in such a hot Destination like Nashville, we are positive this will not impact your experience on the Nashville Bar Bike!  If you have question about road closures during your booking please feel free to contact us!