What’s your cancellation policy, late policy & weather policy?
Private Reservation: we will wait for you but will still return on time.
Public Reservation:if you don’t arrive at your scheduled start time, your ride is subject to cancellation. We know it sounds strict, but with more than one group on a bike, we HAVE to leave and return on time out of respect for the other groups. We wouldn’t want you to wait because other people are late and you wouldn’t either. Translation = Be respectful. Plan Ahead. Be on Time.
- 14 days prior to reservation = full refund
- No shows or day of cancellation = no refund/or rescheduling option
There’s this scene in Jumanji right before the crocodile attack where Sarah Whittle says, “A little rain never hurt anybody!” We tend to agree, so it’s our policy to ride rain or shine. And don’t worry—if we have to cancel your ride due to weather, you’ll receive a 100% refund. If your group decides not to ride based on weather conditions, you will NOT receive a refund. Please dress appropriately for predicted weather conditions. Weather cancellations are not made until right before the ride’s scheduled start time, as the weather here in Nashville tends to be a little unpredictable. Do not assume your reservation is canceled unless you are contacted by a Sprocket Rocket team member. If it does happen to rain the day of your ride know we sell PONCHOS here at Sprocket Rocket for you to stay dry!
What is the Sprocket Rocket? Why the Sprocket Rocket?
The Sprocket Rocket is a half bike, half vehicle.
An all fun party mobile machine for folks who take their revelry pretty seriously. Regardless of what term you use for us, ultimately we are:
Nashville’s #1 Party Bike!
Sprocket Rocket is the ONLY party bike/pedal tavern in Nashville that offers an electric-assist motor, an experienced driver AND a professional bartender/photographer. This means your ride comes along with two professional captains, complimentary online photo album, free souvenir cup, club-style party lights, DJ Service, downtown location and top notch customer service.
How does this work?
You book rides online and you must be 21 or older!
(Online booking only, sorry no phone bookings)
You bring the drinks and we provide ice, cups AND coolers while your bartender actively pours and takes photos on our HD cameras. Your experienced driver uses our on board sound system to pump their custom music playlist from start to finish all while keeping you safe on the roads. We are a party bike! So we make ONE stop in the middle of the ride to let you stretch your legs, use the bathroom etc then keep the party going on the bike.
How many people can ride? What if I have more or less?
Minimum = 6 people / Maximum = 16 people
There are 6 bikes seats on each side (Two wheel well seats don’t pedal) and four people fit along the back bench. Seating type on a public ride is NOT guaranteed. Our staff will sit you accordingly. If you have less than six people, you can still book a public tour and we’ll put people together to fill your bike and make you new friends!
If you’ve booked less than six note that you will get a request for reservation email AND a confirmation email if/when your ride does book enough people to go out.
Have more than 16 people?
No problem! Just book more than one bike! Private rides of more than one bike are NOT guaranteed to leave at the same time, but we will do our best to accommodate!
Do I have to purchase/book in advance?
Yes, advance purchase is REQUIRED.
Tickets can be purchased online only and a minimum of 24 hours in advance. We advise booking as far in advance as possible for your group as we tend to sell out months in advance.
There is NOT a waitlist or cancellation list. Once a time is booked, it is booked.
Where will we go? What will we see?
We don’t have a specific route.
But you can generally expect a trip that includes loopty loops around Lower Broadway and its surrounding streets.
Your driver will do their best to avoid hills (You’re welcome) and street closures. This does mean that during events we can take you to some of the other fun areas that neighbor downtown!
Regardless where your trip goes, you will have a blast!
No route or roads are guaranteed during your ride. We make it work based off what is going on in the city that day.
Do we really have to pedal?
Well heck yea!
70% of the power we need to run is provided by YOU! The remaining 30% of the power is supplied by our bikes unique electric assist motor.
Sprocket Rocket is not only the best Party Bike/Pedal Tavern in Nashville, but the easiest to pedal! That 30% boost is a game changer, allowing us to pedal for longer than any other pedal bike downtown!
How long is the ride?
Your entire ride is approximately 1:45 minutes from top to bottom.
What does this mean?
You can expect your ride/pedal experience to be a full hour (Believe us, pedaling for an hour is a lot and this is the most pedal time of all pedal bikes downtown!) and the remaining time is broken up between loading, unloading and a break in the middle to stretch your legs and use the restroom.
You said one stop, but isn’t this a bar crawl?
No. We don’t use the term ‘party bike’ lightly.
You paid to be on a bike, heck you even brought your own drinks, so save your wallets, and party with us on the bike!
After looping around downtown with us we’ll release you to the streets where you can then go check out all the bars! Your bike will, of course, make one fifteen minute stop for you to stretch your legs, and use the restroom halfway through your ride.
What should I bring?
B.Y.O.B. – NO GLASS
This means get drinks BEFORE you check in. In fact, it might be smart to get it at least one day before. This is the South, and liquor and beer selling laws are kind of goofy. If you show up without booze, there is not a good place to go get it and you risk your ride leaving you in the dust while attempting to Uber somewhere to get some.We DO NOT sell alcohol. No need to bring ice or coolers, we’ve got that covered.
PLEASE NOTE: you CANNOT BRING GLASS! What about beer bottles? NO! What about wine bottles? NO! What about tequi-NO! Fear not though! If you want to bring hard liquor/wine etc, then pour it into plastic bottles, any kind of plastic bottle will do! Have you thought about premixing your rum/coke? Because soda bottles are plastic!It is AGAINST THE LAW to have glass on our bikes at any time, for any reason, so do yourself a favor and think ahead! If you do bring glass and no plastic bottles we will gladly sell you one of our souvenir Sprocket Rocket water bottles for $8. The choice is yours!
Is it hot out? Are you planning on drinking ALL day? Well of course you are, this is NashVegas! So keep in mind you’ll last a lot longer if you bring water. We do NOT supply water!
Cash & I.D.
You MUST be 21 to ride! And Tennessee state law says you MUST show us your ID! Yes, even grandma must have hers!If you bring anything else we CAN store it for you, but this is a bike, not your closet so ladies try to bring a smaller purse. Gentlemen, same goes for you.
ALL our waivers are done online, you do NOT have to print it, it’s 2017 folks! But guess how long it takes 16 people to dig out their I.D.’s, get their I.D.’s checked, read a liability waiver, and sign a liability waiver? Too long! So sign them in advance on your computer or smartphone.
So I should sign the waiver form before I get there?
YES! It is MANDATORY that everyone fills out a waiver.
And doing it beforehand is your best option!
Everyone attending will need to fill out their own online waiver, so shoot out the link to your friends.
Waivers are done online ONLY, there will be no hard copies available at check in. (There is no need to print the waivers! Save a tree!)
How early should we arrive? And where should we arrive?
Please arrive promptly at your scheduled time.
Your ride is scheduled and planned accordingly so an early arrival is not necessary.
Your ride picks up at 516 5th Avenue South. Please be accurate with the GPS and punch in both SOUTH and AVENUE or you will end up on the wrong side of town. Ooops!
Is there parking?
We DO NOT have onsite parking.
We never want anyone to drink and drive so we suggest getting a cab, UBER, Lyft or using our Sprocket Rocket Golf Carts (615-829-1444) to drop you off/pick you up! This is also your best bet so at the end of your trip your bike can drop you off closer to downtown!
Because why come back to the parking lot when the action is downtown anyway! In the event you select a DD, there are paid parking options within a block or two of our headquarters.
What should I wear?
Keep in mind you’re riding a bike.
So for the ladies we advise against dresses, skirts, high heels, and even flip flops. (Think about it! It’s not that safe!) But as long as you are indeed wearing clothes and you can in fact pedal, you’ll be just fine.
Should I tip the driver/bartender?
Please! Our staff work for gratuity.
I’m sure you’ll find is the trend here in Nashville.
So while it is not mandatory our staff works extra hard to make sure you have a great time as your generosity is their livelihood.
Your driver/bartender split all tips 50/50, so at the end of the ride when the tip jar comes around and you’ve had a blast, show them that cash! (They take Venmo!)
If my group is buying tickets individually, will we still be on the same bike?
Each time slot you see available is for one bike and one bike only.
So, if your friends are booking the 2:15 time slot on Friday and you also book the 2:15 time slot on Friday, you will definitely be on the same bike! This applies to same exact time and date only. You can’t book the 2:10 and shimmy over to their bike.
What if I leave something on the bike? Or have leftover alcohol?
We are not responsible for any left/lost items on the bike.
So try to limit what you bring. (This includes coolers. They’re best left at home!)
If you do bring items, have your bartender stow them for you, that way he/she will know what to look for when you leave. It’s likely your ride will end downtown, in the event of leftover alcohol you can either choose to leave it behind or your awesome bartender will pack it up for you, and bring it back to where you checked in and you will have 24 hours to come pick it up.
Ask your captains for more information.
You mentioned an online photo album, how do I get that?
Your bartender works hard to get photos of the fun.
And takes them on an HD camera for you during your ride.
Photos cannot be guaranteed, crazy things happen, so please feel free to take your own pictures as well.
Photos can be found within hours AFTER your ride on Facebook at Sprocket Rocket Photos 2017 page and they will be up there for TWO WEEKS ONLY for storage purposes. They are totally FREE to you, but save those bad boys as soon as you remember so you don’t risk losing them!
What if I don’t want to pedal or physically can’t pedal?
Pedaling is not only what you’re signing up for – it’s part of the fun!
If you don’t want to pedal, here’s a quick reminder: It’s a party BIKE! Pedaling is interactive and way more fun than it sounds right now. Trust us!
That being said there are non pedal seats that can be occupied IF the bike has enough people. Since pedal=power, a bike with less people on it will require all patrons to pedal. If the bike is full, that is when non pedal seats will begin to fill. Sooooo, don’t be a stick in the mud. Pedal!
If you feel like you CAN’T pedal due to a medical condition, please arrive early and alert the staff.
PLEASE NOTE: we do NOT reserve specific seats and no particular seat placement is guaranteed. People with physical disabilities can request the back bench, but each bench only holds four people, and if you’re taking a public ride keep in mind the other groups could have individuals with similar problems. Again, seating is NOT guaranteed.
What if I’m pregnant?
We’re not doctors.
So we’ll leave that up to your discretion. If you do choose to ride, we strongly suggest sitting on a non-pedal seat. Again, make sure you arrive early and alert the staff. There is no guarantee of any particular seat.
Can I decorate?
Of course! Decorations are welcome.
All decorations must be socially appropriate. After all, there will be kids on the street and your party WILL attract attention!
Keep in mind any decorating is going to chip away at the time you are on the bike, so we suggest decorations be easy and fast to mount/take down. Also keep in mind that on a public bike, you will be sharing space with other groups, so if you want to decorate the whole bike perhaps book a private ride.
I still have more questions, how can I get them answered?
Part of loading up your bike includes a driver speech. Your driver will not only give you a condensed version of what you just learned, but explain to you bike rules, drinking games etc. If the answer to your questions was not found above and you just can’t wait, feel free to call or e-mail us. Can’t wait to see you!